1. Introduction
Carteintro ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.
2. Information We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, institution name, job title, and postal address.
- Communication Data: Information contained in any communications you send to us, including inquiry forms and email correspondence.
- Technical Data: IP address, browser type, time zone setting, browser plug-in types and versions, operating system and platform.
- Usage Data: Information about how you use our website and services.
3. How We Use Your Information
We use your personal data for the following purposes:
- To respond to your inquiries and provide information about our services
- To deliver consultancy services you have engaged us to provide
- To improve our website and user experience
- To send you relevant information about our services (only with your consent)
- To comply with legal and regulatory obligations
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent: Where you have given explicit consent for us to process your data for specific purposes.
- Contract: Where processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract.
- Legitimate Interests: Where processing is in our legitimate business interests, provided these are not overridden by your rights and interests.
- Legal Obligation: Where we need to comply with legal requirements.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Service providers who assist us in operating our website and conducting our business
- Professional advisers including lawyers, auditors, and insurers
- Government authorities when required by law
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.
7. Your Rights
Under data protection law, you have the following rights:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restriction: Request limitation of processing your data
- Right to Data Portability: Request transfer of your data to another organization
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw consent at any time where we rely on consent
8. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
9. International Transfers
Your data may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us at:
Email: [email protected]
Address: 42 Clerkenwell Road, London EC1M 5PS, United Kingdom