GDPR Compliance

Last Updated: November 9, 2026

Our Commitment to GDPR

Carteintro is committed to complying with the General Data Protection Regulation (GDPR) and protecting the privacy rights of individuals within the European Economic Area and the United Kingdom.

Data Controller

For the purposes of GDPR, Carteintro is the data controller responsible for your personal data. Our contact details are:

Carteintro Cultural Consultancy
42 Clerkenwell Road
London EC1M 5PS
United Kingdom
Email: [email protected]

Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

1. Right to Be Informed

You have the right to clear, transparent information about how we collect and use your personal data. This information is provided in our Privacy Policy.

2. Right of Access

You can request a copy of the personal data we hold about you. We will provide this information free of charge within one month of your request.

3. Right to Rectification

If you believe any personal data we hold about you is inaccurate or incomplete, you can request that we correct or complete it.

4. Right to Erasure

Also known as the "right to be forgotten", you can request deletion of your personal data in certain circumstances, such as when:

  • The data is no longer necessary for the purpose it was collected
  • You withdraw consent and there is no other legal basis for processing
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed

5. Right to Restrict Processing

You can request that we limit how we use your personal data in certain circumstances, such as when you contest the accuracy of the data or object to our processing.

6. Right to Data Portability

You can request that we transfer your personal data to you or another service provider in a structured, commonly used, machine-readable format.

7. Right to Object

You have the right to object to processing of your personal data where we rely on legitimate interests as our legal basis for processing.

8. Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significant effects concerning you.

How to Exercise Your Rights

To exercise any of your rights under GDPR, please contact us at [email protected]. We will respond to your request within one month. If your request is complex or numerous, we may extend this period by two further months, in which case we will inform you.

Data Processing Principles

We process personal data in accordance with the following GDPR principles:

  • Lawfulness, fairness, and transparency: We process data lawfully, fairly, and in a transparent manner
  • Purpose limitation: We collect data for specified, explicit, and legitimate purposes
  • Data minimization: We only collect data that is adequate, relevant, and limited to what is necessary
  • Accuracy: We take reasonable steps to ensure data is accurate and kept up to date
  • Storage limitation: We retain data only as long as necessary for the purposes collected
  • Integrity and confidentiality: We implement appropriate security measures to protect data
  • Accountability: We are responsible for and can demonstrate compliance with these principles

Legal Bases for Processing

We process your personal data based on one or more of the following legal grounds:

  • Consent: You have given clear consent for us to process your data for specific purposes
  • Contract: Processing is necessary to fulfill a contract with you
  • Legal obligation: Processing is necessary to comply with the law
  • Legitimate interests: Processing is necessary for our legitimate interests, provided your rights do not override these interests

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Staff training on data protection and security
  • Regular backups and disaster recovery procedures

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to you, we will also notify you directly.

Third-Party Processors

When we engage third-party processors to process personal data on our behalf, we ensure they provide sufficient guarantees of GDPR compliance through written contracts.

International Data Transfers

If we transfer your personal data outside the EEA or UK, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions confirming the recipient country provides adequate protection
  • Binding Corporate Rules

Complaints

If you believe we have not complied with GDPR requirements, you have the right to lodge a complaint with the relevant supervisory authority:

UK: Information Commissioner's Office (ICO)
Website: www.ico.org.uk
Telephone: 0303 123 1113

Updates to This Statement

We may update this GDPR compliance statement from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.